Return & Refund Policy

Last updated: 15 July 2026

Returns are not possible after invoice / physical delivery of goods. A two-wheeler or other goods, once billed (tax invoice raised) and physically delivered, cannot be returned or exchanged.

1. Nature of goods

We sell new Honda two-wheelers, genuine spare parts and accessories. These are titled, registrable and/or fitted goods. As per standard practice and manufacturer (HMSI) policy, sold vehicles and fitted/used parts are non-returnable once invoiced and delivered.

2. Booking / token amount

A booking/token amount paid online reserves a vehicle and is adjusted against the final on-road price at billing.
Before invoicing and delivery: if you choose to cancel a booking, the token may be refunded after deducting any non-recoverable charges already incurred on your behalf (for example accessories fitted to your specification, RTO/insurance processing, or special-order costs). Manufacturer scheme or offer conditions, where applicable, are also considered.
After invoicing and delivery: no refund or return is applicable.

3. Duplicate or failed online payments

If a payment is deducted twice or fails but the amount is debited, the excess/erroneous amount is refunded to the original payment method after verification, typically within 5–7 working days (bank timelines may vary).

4. How to request

To raise a cancellation (pre-delivery) or a duplicate-payment refund, contact us with your booking/receipt details:
Phone: +91 88822 01000 · Email: sales@rohinihonda.com

Approved refunds are made to the original payment method / bank account. This policy does not affect your rights in respect of the manufacturer's warranty, which is handled under Honda's warranty terms.

5. Contact

Rohini Honda (a unit of Roop Leasing and Finance Pvt. Ltd.), C-13/137, Sector-3, Rohini, Delhi – 110085 · sales@rohinihonda.com